Professional Summary

Hanna Darowna is a highly experienced Facilities Management and Recruitment Team Leader with over 13 years' experience across hospitality, facilities, accommodation management, and staffing operations. She has a proven track record of managing large teams, ensuring regulatory compliance, delivering excellent client service, and supporting business growth through recruitment and operational excellence. She brings strong leadership capabilities, deep operational knowledge, and hands-on experience managing agency workforces across multiple client environments.

Core Competencies
Headhunting 360° Recruitment Team Leadership Talent Mapping Offer Management Facilities & accommodation management Agency workforce coordination and supervision Client relationship and account management Payroll preparation and administration Multilingual communication (English, Polish)
Hospitality Sectors Covered
🏨 Luxury 5-Star Hotels 🥂 F&B & Fine Dining 🎪 Events & Venues 🍴 Corporate Catering 🏛️ Government venue 👨🏼‍🍳 Chefs industry
Career History

Work Experience

Recruitment Team Leader — Facilities Management
Noel Group · Dublin, IE
Feb 2025 — Present

Leading the facilities management recruitment team, overseeing end-to-end recruitment processes and managing client relationships across Ireland. Responsible for team performance, strategy development, and ensuring high-quality candidate placements.

  • Leading a team of recruitment consultants to deliver on client requirements and targets
  • Developing and implementing recruitment strategies for facilities management sector
  • Mentoring team members to improve performance and achieve KPIs
Team LeadershipFacilities ManagementStrategyMentoring
Senior Recruitment Consultant
Noel Group · Dublin, IE
Sep 2022 — Present

Managing full-cycle recruitment for facilities management roles, from client brief to candidate placement. Building strong client relationships and sourcing top talent across various facilities management positions.

  • Successfully placed candidates in key facilities management roles across Ireland
  • Developed and maintained a strong network of clients and candidates
  • Consistently achieved placement targets and maintained high client satisfaction
Full-Cycle RecruitmentClient ManagementTalent SourcingFacilities Management
Account Specialist
Staffline Recruitment Limited · Dublin, IE
Sep 2020 — Sep 2022

Managed key client accounts and delivered recruitment solutions across various sectors. Focused on understanding client needs and providing tailored staffing solutions.

  • Managed multiple client accounts with a focus on quality service delivery
  • Built strong relationships with clients and candidates
  • Consistently met and exceeded placement targets
Account ManagementClient RelationsStaffing Solutions
Facilities Manager
Finnstown Castle Hotel · Dublin, IE
Feb 2019 — Aug 2020

Managed facilities operations for the hotel, overseeing maintenance, housekeeping, and general building management. Ensured high standards of facility upkeep and guest satisfaction.

  • Oversaw daily facilities operations and maintenance schedules
  • Managed housekeeping team and ensured cleanliness standards
  • Coordinated with external contractors for repairs and improvements
Facilities ManagementOperationsTeam Management
Accommodation Assistants Recruiter
Noel Recruitment · Dublin, IE
Jun 2018 — Feb 2019

Specialised in recruiting accommodation assistants for hospitality clients across Dublin. Sourced, screened, and placed candidates in various hospitality roles.

  • Recruited and placed accommodation assistants for hotel clients
  • Managed candidate screening and interview processes
  • Built relationships with hospitality sector clients
RecruitmentHospitalityCandidate Screening
Housekeeping Manager
Finnstown Castle Hotel · Dublin, IE
Jun 2017 — Jun 2018

Led the housekeeping department, managing staff schedules, quality standards, and inventory. Ensured exceptional cleanliness standards throughout the hotel.

  • Managed housekeeping team of 15+ staff members
  • Implemented quality control procedures and training programs
  • Maintained high guest satisfaction scores for cleanliness
HousekeepingTeam ManagementQuality Control
Housekeeping Supervisor
Merrion Hotel · Dublin, IE
Jan 2012 — May 2017

Progressed from housekeeping assistant to supervisor role, overseeing daily operations, staff training, and ensuring five-star cleanliness standards in luxury hotel environment.

  • Supervised daily housekeeping operations across multiple floors
  • Trained and mentored new housekeeping staff
  • Maintained exceptional standards in luxury hospitality setting
  • Promoted to supervisor after demonstrating strong leadership capabilities
HousekeepingLuxury HospitalityTrainingSupervision
Expertise

Skills & Capabilities

🔍
Sourcing & Search
Executive Headhunting
LinkedIn Recruiter Pro
Talent Mapping
🤝
Client Management
Account Development
Retained Search
Pitch & Proposal Writing
👥
Team Leadership
Consultant Mentoring
KPI & Target Setting
Performance Management
🏨
Hospitality Knowledge
Hotel Operations
F&B Sector
Salary Benchmarking
💻
Tools & Technology
Bullhorn ATS
LinkedIn Recruiter
Salesforce CRM
📊
Commercial Acumen
Billing & Revenue Growth
Offer Negotiation
Market Analysis
By the Numbers

Key Achievements

💷
€420k
Personal billing FY2024
32% above target
🏆
600+
Senior hospitality roles
successfully placed
⭐
96%
Offer acceptance rate
across all mandates
🚀
40+
Active hotel & restaurant
client accounts
👩‍🏫
4
Junior consultants mentored
3 promoted to Senior
⚡
48hr
Average shortlist delivery
on all live mandates
✅
99%
Filled roles with
happy clients & candidates
💰
#1
Top biller
in Company
🤝
50+
Active clients
across hospitality sector
👥
3
Team members
currently mentoring
🏨
13+
Years hospitality
industry background
Recognition

Awards & Honors

🏆
2024
Recruitment Consultant
of the Year
Qualifications

Education & Training

Leaving Certificate
St. Michael’s Holy Faith, Finglas, Dublin
2011 · Distinction

Advanced programme covering retained search methodology, executive candidate assessment, and C-suite engagement — applied daily across senior hotel management mandates.

Level 6 — Employment Law Certificate
Chartered Institute of Personnel & Development
2023 · Distinction

Developed expertise in workforce planning, employment law, and performance management — underpinning both client advisory work and internal team leadership responsibilities.

Level 6 Leadership & Management
Institute of Leadership & Management
2024 · Distinction

Awarded Distinction. Covered strategic planning, coaching, mentoring, and leading high-performance teams — directly supporting growth into a divisional management role.

Develop Your Leadership Skills
QQI Level 6
Professional Development

Comprehensive leadership development program focusing on core leadership competencies and team management skills.

Mentorship Practice
QQI Level 6
Professional Development

Specialized training in effective mentoring techniques and practices for supporting professional growth.

ERF Conference
Garda Vetting
Industry Conference

Conference focused on Garda vetting processes and compliance in recruitment and employment.

Leadership Talent Con Summit
Industry Summit
Professional Development

Leadership summit focused on talent acquisition, development, and retention strategies.

Women in Leadership
Professional Development
Leadership Training

Program empowering women in leadership roles through skill development and networking opportunities.

Managerial Resilience
Professional Development
Leadership Training

Training on building resilience and adaptability in managerial roles and leadership positions.

Mastering Focus
Professional Development
Productivity Training

Techniques and strategies for improving focus, productivity, and work effectiveness.

Wellness: Building Healthy Relationships
Professional Development
Wellness Training

Training focused on building and maintaining healthy professional relationships and workplace wellness.

ERF Conference
AI vs GDPR
Industry Conference

Conference addressing the intersection of artificial intelligence and GDPR compliance in recruitment.

Communication and Key Traits of Top Recruitment
Professional Development
Recruitment Training

Training on effective communication strategies and key traits that distinguish top recruitment professionals.

"We have been using Noel Recruitment for quite a while now, I have always been dealing with Hanna Darowna as my main point of contact within Noel Rec. She has been reliable and always quick to respond to any request I've placed and always extremely pleasant to speak with. Their Selection of Chefs, that we have had booked in most notably John Hawkins has been favourited amongst our client, with constant great feedback when we have him on site. But also including their catering assistants also with lots of great feedback from our own staff working alongside them. Majority of staff we have had on site are quick to grasp the work that is expected of them and relieves the pressure for us, especially in those moments you most need it. All in all the service and standards provided by Noel Rec. is fantastic and we will continue to use their services onward."

— Client testimonial

Let's connect &
work together

Whether you're a hotel looking to hire a great manager, or a recruitment agency seeking an experienced hospitality desk leader — I'd love to have a conversation.

✉️
Email
hannadarowna@gmail.com
📱
Phone
089 409 7900
💼
LinkedIn
https://www.linkedin.com/in/hanna-darowna-b7994017a/
📄
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